FAQs

FAQs2019-02-20T00:00:46-05:00

To help you find the answer to your question, we have grouped them in different categories. You can click on each category and access to the relevant questions and answers.

How do I know if my hearing aids need tuning?2019-02-28T08:35:27-05:00

After you have been fitted for your hearing aid, we will periodically monitor your hearing and reprogram your hearing aids on a regular schedule. You are welcome to call at any time during office hours to schedule an appointment if you have any concerns or questions.

How much do hearing aids cost?2019-02-28T23:52:10-05:00

Hearing aids come in a variety of styles, each with a different price tag attached. That said, hearing aids are regulated medical devices in Ontario, and so the pricing is comparable for the same hearing aid models and services in every clinic. At Ultima Hearing Centre, we make sure each patient gets a hearing aid that fits their hearing loss, lifestyle, and budgetary needs.

Will my hearing aid be noticeable?2019-02-14T15:37:54-05:00

There are several different style of hearing aids to choose from, including a few that are somewhat visible when worn, and others that are completely hidden. All of our products are as low-profile as the model allows.

How do I select a hearing aid?2019-02-14T15:37:04-05:00

We guide you through the entire process, starting with the testing phase, through to selecting a hearing aid model, and tuning it to meet your needs. We’ll help you select a hearing aid that suits your lifestyle, listening environments and budget.

What is Auditory Processing Disorder?2019-02-14T15:35:32-05:00

Auditory processing disorder (APD) is a hearing-related problem that affects about 5% of school-aged children. Children with this condition can’t process what they hear in the same way other kids do because their ears and brain don’t fully coordinate.

What is Tinnitus?2019-02-14T15:35:08-05:00

Tinnitus is the perception of internal noises when there is no external acoustic stimuli. Tinnitus sufferers often describe the noise they hear as similar to a high pitch whistle, or steam escaping. Others describe what they are hearing as akin to the sound of high voltage wires, a humming sound, or even music.

What is audiometry?2019-10-25T10:53:17-05:00

Audiometry is a hearing test that is performed in a soundproof room by a trained hearing professional. Earphones are placed over/in your ears, and tones are presented to each ear, one at a time. The softest level at which the sounds can be heard is recorded.

How can I tell if I am experiencing hearing loss?2019-02-28T23:48:01-05:00

There is a wide variety of mental, physical and emotional signs and symptoms of hearing loss. If you feel stressed out, anxious, or annoyed when trying to communicate with other people, turning up your TV louder than others normally do, or find yourself trying to read lips when people are talking to you, you may be experiencing hearing loss.

However, only a hearing health specialist can confidently identify you with a hearing loss. To find out for sure if you have hearing loss, please contact our office today.

What are the primary types of hearing loss?2019-02-28T09:27:23-05:00

There are three primary types of hearing loss.

  • Conductive Hearing Loss
    Conductive hearing loss is mechanical, meaning that something, usually a physical condition or disease, is preventing sound from being conducted from the outer or middle ear to the inner ear, where nerves are stimulated to carry sound to the brain.
  • Sensorineural Hearing Loss
    Sensorineural hearing loss occurs when there is a problem with the sensory and/or neural structures in the cochlea (the inner ear).
  • Mixed Hearing Loss
    Mixed hearing loss is a combination of conductive and sensorineural hearing loss.
What brands of hearing aids do you sell?2019-02-15T10:12:51-05:00

At Ultima Hearing Centre, we work with a wide variety of hearing aid manufacturers to ensure that our patients choose the best product to meet their needs.

What if my hearing aid doesn’t fit well?2019-02-28T08:31:42-05:00

We understand that sometimes, our patients need to wear their hearing aids for a while in their day to day lives to determine whether the fit and programming are ideal. You have a 90 day trial period to decide if the hearing aid is suitable for your needs. Hearing aids purchased at Ultima Hearing Centre also include unlimited servicing, adjustments and cleanings of the device.

What happens during my hearing aid fitting?2019-10-25T10:51:12-05:00

During your fitting at the Ultima Hearing Centre, we will discuss your hearing aid options with you, and help you settle on the best type of aid for your comfort, daily hearing environments, and budget.

Once you have settled on a hearing aid, we will carefully program it to provide the best possible hearing experience for you, in terms of volume, clarity and comfort.

What happens during my first appointment?2019-10-25T10:51:48-05:00

During your first visit with us, we will discuss your concerns about your hearing, and the environments in which you have difficulty hearing. Then, we conduct a series of hearing tests to determine the nature and extent of your hearing loss.

Once the testing portion of your appointment is complete, we will discuss the results with you, as well as your options for treatment, hearing aids, or hearing protection, as required.

Can I claim my hearing tests or aids on my insurance?2019-02-28T23:44:44-05:00

Each insurance company is different, so please be sure to contact your insurance company with any questions ahead of your appointment. If you have audiology insurance coverage, please bring your insurance information with you and we can advise you on how to use your insurance benefits to meet your or your loved one’s hearing needs.

What are my payment options?2019-04-17T22:19:51-05:00

At Ultima Hearing Centre, we accept Interac, cash, Visa, and Mastercard. Financing option is also available.

Can I move from my current clinic to Ultima Hearing Centre?2019-02-15T10:10:14-05:00

Absolutely. At Ultima Hearing Centre, we always welcome new patients and will work with you to ensure an easy transition.

How long will it take to treat my hearing problem?2019-02-28T08:34:34-05:00

Treatment typically starts within 1 to 2 weeks of the hearing test. Hearing generally decreases over time, therefore retesting and adjustments are made to accommodate any changes that may occur.

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